Terms and Conditions

Welcome to SmartStack! These Terms and Conditions govern your use of our website and the purchase of any products from us. By using this site, you agree to comply with and be bound by these terms.

1. About Us

SmartStack is a trading name of [SmartStack Limited], a business registered in the United Kingdom.

Registered Address: C/O FAB – 26 The Slipway, Marina Keep, Portsmouth PO6 4TR
Email: health@smartstack.co.uk
Company Registration Number. 534720982

2. Eligibility

You must be at least 18 years old to use this website and purchase our products. By placing an order, you confirm you are legally capable of entering into a binding contract.

3. Products & Use

Our products are dietary supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease.
Please consult your GP before starting any supplement, especially if pregnant, breastfeeding, or taking medication.

4. Pricing & Payment

  • All prices are shown in GBP and include VAT where applicable.
  • We accept major debit/credit cards, PayPal, and Apple Pay.
  • Pricing is subject to change without notice, but confirmed orders are not affected.

5. Shipping & Delivery

  • UK orders are typically delivered within 2–5 working days.
  • We use reputable couriers and provide tracking where available.
  • Delivery times are estimates and not guaranteed.

6. Returns & Refunds

We offer a 30-day money-back guarantee on all purchases.

To request a return:

  • Email health@smartstack.co.uk with your order number
  • Items must be unopened and in their original packaging
  • Refunds are issued to your original payment method within 7 working days

7. Subscriptions

If you sign up for a subscription:

  • You agree to automatic billing at the interval selected (e.g., monthly)
  • You may pause or cancel your subscription at any time via your account or by emailing us
  • Cancellation must occur at least 48 hours before your next billing date

8. Intellectual Property

All content on this website—including text, graphics, images, and product designs is the property of SmartStack and may not be used without our permission.

9. Limitation of Liability

We do our best to ensure product safety and accuracy. However, SmartStack will not be liable for:

  • Any indirect or consequential loss
  • Personal misuse of the products
  • Delays beyond our control (e.g. courier issues)

10. Privacy Policy

Please refer to our [Privacy Policy] for how we handle your data in accordance with GDPR.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

12. Contact

For questions or concerns, reach out to:
📧 health@smartstack.co.uk
📬 [SmartStack Limited]

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